From a DIY site, to 290% More Bookings
I redesigned Michelle’s website with a focus on clear navigation and an effortless user journey. The result is a professional online home that handles the hard work of selling for her, 24/7.
Before
After
Michelle is such a talented photographer, but her original DIY website was holding her back, it looked pretty on the surface, but it wasn’t actually working. The portfolio was a bit difficult to navigate, and there wasn't a clear path for clients to actually book her. Michelle was understandably worried because her online presence just wasn't reflecting her expertise, which meant those high-end bookings weren't hitting the diary consistently.
The Fix: A Strategic Business Tool I stepped in to turn the site into something that does more than just sit there. We moved away from the confusing, static layout and built a clear, step-by-step journey for her clients:
Streamlining the Showcase: I simplified the navigation and restructured the portfolio so her best work could finally breathe. Instead of a gallery that felt overwhelming, her images now shine in a way that feels high-end and intentionally leads customers to the right gallery.
Effortless Enquiries: I added a seamless booking system that makes it incredibly easy for a client to go from "I love this" to "I’ve booked a session." It takes the friction out of the process for the client and saves Michelle hours of back-and-forth admin.
Designing for Conversion: By focusing on a search-optimised structure, I didn't just give the site a refresh; I gave it a purpose. We kept the heart of her brand but backed it up with a layout designed to turn visitors into long-term clients.
The Result: A Site that Builds Instant Trust Michelle now has a website that finally matches the quality of her photography. It’s no longer just a "pretty page"; it’s a strategic tool that brings in consistent, high-value bookings, giving her the peace of mind to focus on what she does best, capturing beautiful memories for Cardiff families.