From a DIY site, to 290% More Bookings

I redesigned Michelle’s website with a focus on clear navigation and an effortless user journey. The result is a professional online home that handles the hard work of selling for her, 24/7.

Before

The original Michelle Gaskell Photography DIY website layout which lacked a clear booking path and a streamlined portfolio.

After

The redesigned Michelle Gaskell Photography homepage featuring a professional user journey and clear calls to action to book a session.
The redesigned Michelle Gaskell Photography internal portfolio page, showing a streamlined and professional layout for cake smash photography sessions.
The redesigned Michelle Gaskell Photography family portfolio page, featuring a clear, professional layout that showcases her work and builds trust with potential clients.

Michelle is such a talented photographer, but her original DIY website was holding her back, it looked pretty on the surface, but it wasn’t actually working. The portfolio was a bit difficult to navigate, and there wasn't a clear path for clients to actually book her. Michelle was understandably worried because her online presence just wasn't reflecting her expertise, which meant those high-end bookings weren't hitting the diary consistently.

The Fix: A Strategic Business Tool I stepped in to turn the site into something that does more than just sit there. We moved away from the confusing, static layout and built a clear, step-by-step journey for her clients:

  • Streamlining the Showcase: I simplified the navigation and restructured the portfolio so her best work could finally breathe. Instead of a gallery that felt overwhelming, her images now shine in a way that feels high-end and intentionally leads customers to the right gallery.

  • Effortless Enquiries: I added a seamless booking system that makes it incredibly easy for a client to go from "I love this" to "I’ve booked a session." It takes the friction out of the process for the client and saves Michelle hours of back-and-forth admin.

  • Designing for Conversion: By focusing on a search-optimised structure, I didn't just give the site a refresh; I gave it a purpose. We kept the heart of her brand but backed it up with a layout designed to turn visitors into long-term clients.

The Result: A Site that Builds Instant Trust Michelle now has a website that finally matches the quality of her photography. It’s no longer just a "pretty page"; it’s a strategic tool that brings in consistent, high-value bookings, giving her the peace of mind to focus on what she does best, capturing beautiful memories for Cardiff families.

  • “What can I say. Katie has been such an asset to my business. After creating my website myself I hadn’t realised all the extra things needed to really make a website work. Katie on the other hand really does and boosted my sales massively. The whole website is much more user friendly now and is being viewed so much more and people are staying on it longer. My worries about my business “failing” are a thing of the past, sales have never been so good and consistent. Her very natural professional approach and personal care has made the whole process so easy—I will continue to use her for the foreseeable! Thank you Katie.”

    — Michelle Gaskell Photography

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