Frequently Asked Questions
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M & Co Creative is an independent design studio based in Cardiff, South Wales, partnering with ambitious female founders, established service-based brands, and independent service providers worldwide. While I love supporting local businesses across the UK, my studio operates entirely digitally, meaning location is never a barrier to building a world-class online presence.
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Both, I can build a premium digital identity completely from scratch or execute a strategic visual and technical pivot for an existing website that you have outgrown. Whether you are launching a fresh venture or need to fix an underperforming brand or website that isn’t converting your current marketing efforts.
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My primary platform of choice is Squarespace, as it allows me to construct bespoke, editorial-grade visual layouts that stand out from the crowd, while providing you with an simple, user-friendly dashboard to manage your site with total confidence after launch. However, because every business model has different operational needs, I am also fully experienced in designing, migrating, and optimising on Wix and Shopify.
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I offer three comprehensive, strategy-led packages depending on your business stage and goals:
The Launch Sprint (From £995 | 2–4 Weeks): Designed for businesses that need to look professional immediately without the full investment. Includes a foundational strategy session, complete logo and visual identity, website copy, and a premium one-page Squarespace website. Everything you need to show up properly from day one.
The Signature Build (From £3,000 | 8–12 Weeks): My flagship framework where full brand identity and a multi-page strategic website are built together as one process. The design, strategy, and copywriting are completely unified, radically shifting how people perceive your business. (Saves £300 versus booking separately).
The Growth Partnership (4 Months Total): A high-touch experience combining the full Signature Build with three months of dedicated, post-launch creative direction. I stay in your corner through the months where most businesses lose momentum, providing monthly strategy sessions, goal setting, accountability, design support, and deep commercial backing.
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Yes. If you don't require the combined signature package, you can split them into individual investments:
Full Brand Identity Only (From £1,800 Founder Pricing): A complete, strategy-led visual identity built with your story at its heart, giving you everything you need to show up consistently across social media, print, and digital.
Website Design & Build Only (From £1,500 Founder Pricing): For businesses that already have a visual brand they love, but a website that is letting them down. A custom Squarespace website with strategic copywriting included as standard.
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Most comprehensive website projects take between 4 to 8 weeks from our official kickoff date. Every package is built with your business at its core, meaning it includes deep brand strategy, conversion-focused structural layouts, bespoke design, custom copywriting support, and fundamental technical SEO setup. The entire process is milestone-driven and designed to take the heavy lifting completely off your shoulders.
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Absolutely, upon handover, you will receive personalised guidance and walkthroughs so you can confidently update your text, imagery, portfolio pieces, and blog content. I ensure you know exactly how to maintain your site's visual integrity while keeping your content fresh.
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Think of it as a relaxed, zero-obligation strategic coffee chat. We will look at where your business is currently sitting, identify your immediate digital bottlenecks, and discuss your goals. We’ll figure out which package, workshop, or timeline fits your current budget and see if we are a great creative match. You will leave the call with absolute clarity on your next steps.
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A Brand & Website Audit is a comprehensive visual and strategic diagnostic tool. I look at your entire digital ecosystem, because so many businesses have a brilliant social media presence or real-world reputation that completely clashes with their actual website. You receive a personalised video walkthrough and a document showing exactly where your messaging is disconnected, why your current site isn't converting, and how to align your digital presence so it matches your true level of expertise.
A Strategic Clarity Session, on the other hand, is a live, 1:1 advisory consulting space. Available in 60- or 90-minute intensives, you hire me as your strategic creative advisor to work together in real-time. We use this collaborative session for whatever your business needs most, whether that is long-term goal setting, untangling your brand architecture, mapping out a bulletproof SEO content plan, or refining your market positioning before you invest in a full visual build.
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All website projects include strategy, structure, design, copy support, SEO foundations, and guidance on next steps. Each package is designed to take the pressure off and leave you with a site that’s clear, aligned, and easy to maintain.
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Yes, but my approach goes far beyond basic keyword stuffing. Every website I build includes built-in SEO foundations. For established businesses that are happy with their current visuals but lack search traction, I offer a dedicated SEO & Growth Strategy package. This ensures your site is technically optimised, structurally sound, and discoverable across traditional Google search as well as AI and LLM recommendation platforms.
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A website isn’t a one-time project, the first few months are where performance, visibility, and usability can be fine-tuned, especially for search engines. This period allows us to monitor, adjust, and make sure your website is genuinely supporting your business, not just looking good on launch day.
After the initial 3 months, support continues on a flexible rolling basis if it makes sense for your business.
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Yes, standard projects are traditionally split into a 50% upfront booking deposit and 50% upon completion. Alternatively, for major branding, redesign, and optimisation projects, we can implement an optional Four-Part Payment Plan that spreads your total investment evenly across the lifecycle of the build. Ongoing growth retainers are billed on a rolling monthly basis.